Working as part of a team to support the work of doctors and clinicians, the post-holder is

Responsible for receiving, assisting and directing patients in accessing appropriate services or healthcare in a professional, courteous, efficient and effective manner.
Responsible to the Reception Manager for the management and operation of the assigned Reception or Sub Reception area at any of the Practices sites, i.e. Sage Cross, Suite 8 and/or Asfordby.
An important point of contact for patients and is as a focal point of communication between patients, doctors and other medical staff.

We are looking for a highly motivated, energetic, and enthusiastic team member with excellent communication skills. Your ability to be proactive and experience of working in a customer care and administrative environment will deliver constantly improving levels of service. As a Patient Services Reception Advisor, when dealing with the public, you must be compassionate and discreet; with initiative to work effectively alone and efficiently as part of a team in a very busy, pressurized environment.

1 Latham House Medical Practice jobs in England & Wales