We are currently seeking an energetic, responsible, and customer-focused Soft Play Attendant to join our team within a busy family entertainment and soft play environment. The successful candidate will be responsible for supervising play areas, ensuring child safety, delivering excellent customer service, and supporting the smooth daily operation of the centre. Main Duties & Responsibilities

Supervising children and families within the soft play areas
Ensuring all play equipment and activity areas are used safely and appropriately
Monitoring customer behaviour and reporting any safety concerns or incidents
Providing excellent customer service and assisting visitors where required
Supporting daily opening and closing procedures
Maintaining cleanliness and presentation standards throughout the centre
Assisting with birthday parties, events, and customer activities
Carrying out regular safety and cleanliness checks within the play areas
Ensuring company policies, safeguarding procedures, and operational standards are followed at all times
Supporting café, reception, or operational staff during busy periods where required
Reporting maintenance issues, damages, or operational concerns to management promptly

Friendly, energetic, and professional attitude
Excellent communication and customer service skills
Ability to work in a fast-paced family environment
Reliable, punctual, and responsible
Ability to remain calm and professional under pressure
Flexible availability including weekends, evenings, and school holidays
Ability to work effectively as part of a team
Previous experience within soft play, leisure, childcare, hospitality, or customer service environments
Basic understanding of safeguarding and health & safety procedures
First aid knowledge is advantageous

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