Working in our retail teams, you ll enhance Betfred customers experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include:

Processing customers bets in a timely and attentive manner.
Attending to all customer queries quickly and knowledgeably.
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar.
Maintaining a well-presented environment which customers love to be a part of.
Being a team player collaboration is key to improving the customer experience.
Handling cash transactions with the upmost care and accuracy.
Following our Think 25 policy and adhering to our age verification processes.

?Be 18+ and have the right to work in the UK.
Must be able to work evenings, weekends, and public holidays.
Outstanding customer service skills and the ability to engage all customers.
A passion for sports, betting and gaming is beneficial but not essential.
An eagerness to learn, develop and flourish within the Betfred family.

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family.
Employee wellbeing support through our Employee Assistance Programme.
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

1 Betfred jobs in England & Wales