Team Focused: Whether you're onboarding a new starter, giving live coaching, or planning the next month's rota, you're always supporting your team to be their best and keeping morale high.
Operationally Sharp: You'll manage deliveries, keep displays pristine, and ensure your stock is accurate-never missing a beat when it comes to retail excellence. You'll take pride in maintaining a clean, safe environment for both your team and your customers, making sure health and safety standards are always met and proactively addressing any issues before they arise.
Locally Connected: You'll look for ways to bring more people through the door-partnering with local businesses, joining community events, or tailoring promotions to your local customer base.

Leadership Experience: 2+ years of retail management, leading high-performing teams in service orientated environments.
A Customer-Focused Mindset: You'll be passionate about extraordinary service, understanding that every customer touchpoint is an opportunity to leave a lasting impression.
A Commercial Edge: Whether it's tracking sales, organising operations, or navigating challenges, you're driven, resourceful, and results-oriented.

At Whittard of Chelsea, we've been crafting moments of exceptional tea, coffee, and hot chocolate adventure since 1886. And now, we're looking for a visionary Store Manager at our Regent Street store to continue that legacy.
Customer-Obsessed: At Whittard, we believe that every customer should leave our store feeling delighted and satisfied. You will need to be hands on in driving your store sales. Customer loyalty is also important to us - our Whittard Rewards programme is something you'll love speaking to customers about., At Whittard, we believe that our success is built on nurturing the talent and curiosity of those who join us. Joining Whittard as a Store Manager isn't just stepping into another job; we offer our colleagues the chance to grow alongside us, empowering them to uncover both the exceptional in Whittard and the exceptional in themselves.

Up to 50% store discount to discover our fantastic products.
Monthly product allowance (too tempting to resist).
Discretionary bonus scheme.
Auto-enrolment pension scheme and access to wellbeing resources.
Flexible working and family-friendly policies.

1 Whittard Of Chelsea jobs in England & Wales