Experience of line management of staff within a Housing Service or other Housing front line operation.
Good understanding of social housing, tenancy and income recovery law
Proficient in the use of IT systems including Microsoft Outlook, the use of the internet and internet based systems
Excellent leadership qualities including the ability to motivate and coach staff
Ability to prioritise tasks and manage workload by effective time management
Excellent interpersonal skills with an ability to persuade and influence others
Excellent organisational skills and ability to manage own workload
Excellent IT skills including word, and excel
Good negotiation skills
Ability to work under pressure and to tight deadlines
An ability to communicate clearly and effectively both in written and verbal form adapting style and approach to meet the needs of the target audience.
Educated to GCSE level grade A-C or level 4-9 or equivalent qualification. Degrees would be welcomed too.
Demonstratable housing management and estate services experience.
Housing Qualification from the Chartered Institute of Housing, Level 3 (Desirable), Due to the nature of the role you will have the ability to work flexibly, and will require a current full driving license effective in the UK and use of a motor vehicle for business use.

Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension
Generous annual leave provision
Discount scheme including reduced membership rates at the local leisure centre
On-site parking
Cycle2Work scheme
Generous Salary Sacrifice Car Scheme

2 Dover District Council jobs in England & Wales