As a Supervisor in the housekeeping team, you will be required to assist the Housekeeping Management with, but not limited to, leading a morning or afternoon shift from the floor, briefing and directing the team. You will also be responsible for the following:

Hands on approach to housekeeping - demonstrating, training, leading
People management - persuasive, inspiring and determined. Helping all team members achieve their full potential in their role
Monitoring and managing the Q - ensuring room readiness
Monitoring HSK back of house areas to ensure cleanliness and readiness at all times
Stock control and organisation across the blocks
Standards testing of the housekeeping line staff and regular quality checks of all areas
Assist with training of new and existing staff
Attend and lead departmental briefings
Communicate and work with other departments in the hotel
Actioning guest feedback (ReviewPro etc)

The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors., The ideal candidate with be passionate about the delivery of exceptional standards:
Proven experience in allocating rooms and managing daily housekeeping schedules
Committed to maintaining consistently high standards of cleanliness and presentation
Strong understanding of, and adherence to, Health & Safety rules and regulations
Confident in guiding, supporting, and training the housekeeping team
Calm under pressure, with the ability to thrive in a fast-paced housekeeping environment
Able to make sound decisions and use initiative when required
Demonstrates solid knowledge of housekeeping operations and best practice
Shows a genuine passion for housekeeping and service excellence

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

5 The Belfry jobs in England & Wales