Conduct deep account and persona research to identify high-potential opportunities
Use AI tools and workflows to enhance prospecting, personalisation, and productivity
Develop insight-led outreach across email, phone, and social channels
Qualify inbound and outbound opportunities with a strong focus on business value and fit
Partner closely with Account Executives to build and progress pipeline strategically
Continuously test and refine messaging based on performance and feedback
Maintain accurate and structured data in CRM (e.g. Salesforce)
Additional duties as assigned, While our team is anchored in Liverpool, we're open to talent across the North West, Midlands, and surrounding areas within reasonable travel distance of the office.

1+ years in a customer-facing or sales-related role (SaaS experience a plus, not required)
Strong written and verbal communication skills
Ability to think commercially and prioritise effectively
High level of curiosity and learning agility
Comfort using (or willingness to learn) AI tools and modern sales technologies
Structured, disciplined approach to work and time management
Ownership mindset with a bias toward action
Experience using Salesforce or other CRM
Additional language skills are a plus, particularly German, as this role may support prospects across multiple European markets

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Deep account research
AI-powered workflows
Commercial thinking
High-quality, relevant outreach
Curiosity - You go beyond surface-level research to deeply understand accounts and buyer challenges
Coachability - You actively seek feedback and improve quickly
Consistency - You build disciplined workflows and execute reliably over time
Commercial Thinking - You prioritise the right accounts and focus on business impact
Communication Clarity - You craft clear, compelling, and relevant messaging
Commitment - You take ownership of outcomes and proactively solve problems

Be part of a modern, AI-driven SaaS company
Develop highly transferable commercial and strategic skills
Work in a culture that values growth, feedback, and performance
Build a strong foundation for a career in sales, marketing, or revenue leadership
Fully funded private medical insurance for you and your family - we cover 100% of the premium, so you can focus on what matters most: your health and wellbeing.
Life insurance at 4x your annual salary, giving extra peace of mind for you and your loved ones.
Company-funded Medicash cash plan for employees and dependent children.
Employee Assistance Programme (EAP) - confidential mental health, wellbeing and practical support whenever you need it.
21 days' paid annual leave plus all UK bank holidays, and on top of that, enjoy 6 additional company-wide "Extended Company Holidays" each year dedicated wellness days where the entire Office switches off together to rest, reset, and prioritise wellbeing.
Cycle to Work, Home & Tech Schemes, saving you up to 8% on products while spreading the cost interest-free over 12 months.
Pension scheme with Scottish Widows via salary sacrifice
Employee Resource Groups (ERGs) that foster connection, belonging, and shared experiences
Free on-site car parking at our Liverpool office.
Free snacks and drinks to keep you fueled throughout the day, plus £15 towards lunch on core days via Deliveroo when working from the office.
Gym membership reimbursement up to £20 per month to support your physical wellbeing.
Opportunities to get involved in giveback and cultural activities, helping you make a positive impact beyond your day-to-day role.
Mortgage Advice Service, access to a team of over 70 dedicated experts in getting you the best deal on your mortgage with no brokerage fees.

1 Reputation.com, Inc jobs in England & Wales