Introduction

Interested in becoming a Travel Consultant? Travel Finesse offers an exciting opportunity for a motivated individual to start their career as a Travel Consultant Apprentice. Gain hands-on experience and work towards a recognised Level 3 qualification while learning to create itineraries, manage bookings, and deliver great customer service.

About the Employer

Travel Finesse Ltd is your trusted, local independent travel agency, offering expert advice, great value, and a truly personal service. With over 25 years of experience in the travel industry, we pride ourselves on delivering a one-to-one approach to holiday planning. Whether you're looking for a short UK break or a once-in-a-lifetime round-the-world adventure. As an ABTA and ATOL-protected business, you can book with confidence, knowing your travel plans are in safe hands. We provide more choice than ever, helping you find the perfect holiday to suit your needs and budget. At Travel Finesse, it’s not just about booking a trip, it’s about creating the right travel experience for you.

What You'll Do

This apprenticeship offers a fantastic opportunity to gain hands-on experience within a busy travel agency, working alongside experienced travel professionals.

You’ll be supported by senior team members as you develop key industry skills and knowledge. Your role will include:

Welcoming new and returning customers to the store with a warm and professional approach
Handling holiday enquiries in person, over the phone, and via email
Participating in training and development opportunities, including the potential to attend industry events in the UK and abroad
Researching and responding to holiday enquiries using online tools, reservation systems, and email communication
Booking holidays and delivering an exceptional end-to-end service using the sales techniques you will develop
Carrying out administrative tasks related to travel bookings and customer service
Delivering outstanding customer service at every stage of the customer journey
Working towards individual and store performance targets

Training Outcome

Upon successful completion of the Level 3 Travel Consultant apprenticeship, you may have the opportunity to progress onto a further qualification to enhance your skills and career development. Potential next steps will be discussed during your one-to-one meetings.

Skills Required

Communication skills
Attention to detail
Customer care skills
Team working
Geography

Qualifications

Desired - GCSE - Maths and English - C/4

Course Information

Course: Travel consultant (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday: 9am - 5pm. Saturday: 9am - 3pm. 5 working days a week.

Expected Duration: 1 Year

Training Provider: A S TRAINING (INTERNATIONAL) LIMITED

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