Introduction

This role will involve working with colleagues across the organisation to understand software issues, reproduce problems, liaise with developers before and after the release of new features, and help establish clear testing practices.

About the Employer

We are a long-established group of self-catering holiday-letting agencies, managing a large portfolio of premium holiday homes across the UK. Our brands include Aspects Holidays, Boutique Retreats, Classic Cottages, Grandeur Property, Island Escapes, and Unique Hideaways.

Technology plays a central role in how we operate, grow, and help teams work effectively. We’re looking for a Software Tester Apprentice to join our Software Support Team, helping improve the quality, reliability and consistency of the systems used across the business.

What You'll Do

Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a software tester or who holds an ISTQB foundation certificate will not be eligible.

You will also need to commit to completing a Level 4 Software Testing Apprenticeship.

You’ll work within Software Support, helping improve the quality of the software we rely on for our brands, offices and customer journeys.

As your knowledge and confidence grow, you’ll contribute to well-structured testing guidelines, manual and automated test plans, release checks and quality assurance activities that help us improve our solutions over time.

You won’t be expected to arrive with all the answers or define our testing approach independently from the start. We’re looking for someone who can learn, ask good questions, work through problems carefully, and build the skills needed to support a more structured approach to software quality over time.

What you’ll be doing:

You’ll work with colleagues in Software Support and Software Development to investigate issues, test changes and help improve the quality of our internal systems and customer-facing services.

Your work will include:

Helping respond to software queries and issues
Investigating issues, reproducing problems and capturing clear notes for developers
Creating and maintaining manual test plans for fixes, changes and key workflows
Supporting automated testing where appropriate as your skills develop
Helping check the quality of changes before and after release
Working with developers to understand upcoming changes and identify what needs testing
Contributing to testing guidelines, checklists and internal documentation

What we’re looking for:

You don’t need commercial software testing experience. More important is that you enjoy understanding how things work, spotting detail, solving problems, and learning new skills.

Key strengths for this role include:

A proven interest in software, technology or how applications work
A real enthusiasm for testing, quality assurance and continuous improvement
Good attention to detail and a methodical approach to problem solving
Confidence asking questions and gathering information
Clear written communication skills and the ability to document findings well
A willingness to learn new tools, technologies and ways of working
A collaborative mindset and ability to work with others

Exposure to any testing, coding, scripting, websites, databases or technical projects would be useful, but it isn’t essential.

Diversity Statement: We are committed to equality, diversity, and inclusion. We welcome applications from individuals of all backgrounds, abilities, and beliefs, including those who are neurodivergent, and we value the unique perspectives each individual brings.

Training Outcome

On-going employment and career development.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - 7 GCSEs (or equivalent) inc Maths and English - A*- C / 9-4 (or equivalent)
Essential - A Level - STEM subjects - A - C

Course Information

Course: Software tester (level 4)

Level: 4

Route: Digital

Apprenticeship Level: Higher

Working Arrangements

Working Week: Monday - Friday: 9.00am - 5.00pm

Expected Duration: 1 Year 6 Months

Training Provider: DIGITAL NATIVE (UK) LIMITED

1 Sapphire Holidays Limited jobs in England & Wales