Introduction

This is an exciting opportunity for a motivated individual to join Parallel Innovations as a Business Administration Apprentice. You will play a key supporting role across our client services and operational functions helping to keep the business running smoothly day to day.

About the Employer

Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.

What You'll Do

Key Responsibilities:

General administration/assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
Internal communications - Communicating across the business professionally and promptly
Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company

Training Outcome

Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
The skills and qualification gained are also highly transferable across the wider technology and professional services sector

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative
Manage multiple tasks at once
Confidence
Professional phone manner
Positive, can-do attitude
Keen to engage and learn
Reliable and punctual
Curiosity for Technology
Microsoft Office Package Skill

Qualifications

Essential - GCSE - maths and English - A*-C/9-4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9:00am - 5:00pm with a 30-minute lunch break each day.

Expected Duration: 1 Year 6 Months

Training Provider: COLCHESTER INSTITUTE

1 Parallel Innovations Limited jobs in England & Wales