Introduction

At AEP Ltd, we're looking for an organised, enthusiastic, and customer-focused individual to join our Service Department as a Business Administration Apprentice.

This is a fantastic opportunity to gain hands-on experience in a busy engineering business while studying towards a Business Administration qualification with Exeter College.

About the Employer

Leading experts in compressed air systems, service and maintenance across Cornwall, Devon, Somerset and Dorset
AEP, or Aylward Engineering & Pneumatics as it was known then, began in the early 1970s offering a range of pneumatic products and compressor services in Honiton, Devon.

What You'll Do

Planning and scheduling engineers' work and service visits
Processing customer enquiries, orders, service paperwork, and quotes
Supporting customers with service bookings, breakdowns, and parts enquiries
Creating job sheets, sales orders, and service documentation
Managing records, scanning, filing, and maintaining accurate customer information
Supporting sales activities, including pneumatic and Infinity product sales
Following up quotations and promoting AEP's products and services to existing customers
Liaising with engineers, suppliers, purchasing, and customers to ensure work is completed efficiently

Training Outcome

Once the successful candidate has passed their probation, we have a wide variety of career options, including to continue as a Service Coordinator or move into our Sales team

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working

Qualifications

Essential - GCSE - English Language - 4/C
Essential - GCSE - Mathematics - 4/C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, Shifts to be confirmed.

Expected Duration: 1 Year 6 Months

Training Provider: EXETER AND NORTH DEVON COLLEGES GROUP

2 Aep Compressed Air Technologies Limited jobs in England & Wales