Introduction

AGG are looking for an organised, professional and customer-focused person to join their small but friendly team as an apprentice administrator. You will receive mentorship and support to learn your job role and complete your level 3 Business Administrator apprenticeship.

About the Employer

AGG Electrical Testing offer a nationwide property maintenance service. The business was started by two brothers in 2006 working mainly with local schools and businesses but due to their commitment to delivering a tailored, personal and professional service to every customer and believing in fair pricing, honest communication and quality workmanship, the company has now expanded and supports over 3,000 schools and colleges across the UK, as well as many domestic clients and landlords.

What You'll Do

This is a varied role that is central to the smooth running of the business.

You will receive full training on all your duties which will include:

Answer incoming telephone calls and respond to customer enquiries in a friendly and professional manner
Schedule Customer testing
Maintain and update customer records and booking systems
Prepare and issue invoices accurately and in a timely manner
Monitor outstanding invoices and follow up with customers regarding overdue payments
Respond to emails and correspondence promptly
Carry out general administrative duties
Liaise with customers, suppliers, and colleagues to ensure excellent service delivery
Assist with preparing reports and other office documentation as required
Support the wider team with day-to-day administrative tasks

Training Outcome

Upon successful completion of your apprenticeship there will be opportunities for further training and development within your job role.

Skills Required

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Patience

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday 8am - 4pm 30-minutes lunch break

Expected Duration: 1 Year 6 Months

Training Provider: WEST NOTTINGHAMSHIRE COLLEGE

1 Agg Electrical Safety Testing Limited jobs in England & Wales