Introduction

The successful candidate will be undertaking data processing tasks and support including supporting students and apprentices within the Engineering and Service Sector department, dealing with general enquiries, monitoring and reporting attendance and assisting with curriculum initiatives in the area.

About the Employer

Working at Chesterfield College means you join a team which is aspirational, driven and passionate about doing the very best for our learners and employers. Our learners are at the centre of all we do inspiring our mission statement “Inspiring futures, changing lives” and this extends to our colleagues as well.

What You'll Do

Working as part of a team your focus will be the maintenance and production of accurate and timely information
Provide administrative support to the team to a high standard of accuracy and presentation, to include producing general correspondence and reports, and the execution of general office duties
Work effectively together with work-based and class-based colleagues as one team, respecting and valuing each other to deliver outstanding services to students and apprentices
Support managers and directors in accurate record keeping for students, apprentices and staff teams
Arrange room and IT resource bookings for meetings, events and other activities within the directorate, using central systems and process to record usage
Provide support for the setup and start of Apprenticeship and Commercial courses within the directorate, ensuring that students and apprentices receive excellent customer service during their time on-programme
Support marketing activity and provide support for the setup and promotion of directorate events, student-led activities and stakeholder events as required
Provide a central point of contact for students and apprentices studying within the directorate, ensuring that messages to staff are effectively communicated, concerns are acted upon and that complaints are managed in-line with college processes
Produce letters, reports, minutes and other correspondence using a range of software, to a high standard of accuracy and presentation

Training Outcome

Potential employment on completion of the apprenticeship for the right candidate or progression to a higher-level qualification.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

Qualifications

Essential - GCSE - English - 4/C or above
Essential - GCSE - Maths - 4/C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Thursday, 08:30 - 17:00. Friday, 08:30 - 16:30.

Expected Duration: 1 Year 3 Months

Training Provider: CHESTERFIELD COLLEGE

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