Introduction

We are looking for someone who is bright, eager to learn and wants to build a long term career in administration. Success in this role is more about attitude than experience. You will be trusted with real responsibility. Are you naturally organised, take pride in producing high quality work? This could be the role for you!

About the Employer

Manufacturers & suppliers of sheet metal working machinery and hand tools. Specialists in Rollforming (Lockforming) machines for ducting/ductwork HVAC applications and offering new and used/reconditioned machinery.

What You'll Do

The role will consist of a multitude of administrative tasksincluding (but not limited to) the following (full training will be given):

Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally.
Answering and managing icoming telephone calls, emials, direct enquiries with professionalism, providing excellent customer service.
Compiling customer quotations.
Organising the dispatch of machinery, good and spare parts, dealing with several different logistics companies ensuring the best service is used for effective delivery.
Co-ordinating international imports and exports.
Produce invoices and proformas, process purchase invoicesand manage stock levels using Sage.
Listing and updating products on our website (using WordPress), eBay and Amazon store.
Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including managing digital filing systems.
Arrange travel and accomodation.
Meeting and greeting customers, suppliers etc in an appropriate manner.
Providing administrative support to Managing Directors and Managers as required.
Ensuring accurate data collection, entry and reporting.
Photocopying/scanning.

Training Outcome

There will be ongoing opportunities for career development and progression for the right candidate upon completion of the apprenticeship.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, shifts to be confirmed.

Expected Duration: 1 Year 3 Months

Training Provider: THELIGHTBULB LTD

1 W Neal Services Ltd jobs in England & Wales