Introduction

The Maples Group is seeking a motivated and professional Apprentice to support their Facilities Operations and Cash Transactions teams. This is an excellent opportunity to gain hands-on experience within a global financial and legal services organisation while developing strong administrative, organisational, and customer service skills.

About the Employer

We are market leaders in the provision of legal, fiduciary, fund, entity formation and management and regulatory and compliance services, with expertise across a range of jurisdictions, sectors and disciplines.

What You'll Do

The role involves a variety of office administration duties including:

Reception support
Coordinating office facilities
Arranging deliveries and equipment
Assisting with events and meeting room management, and supporting health and safety processes
The successful candidate will also assist the Cash Transactions team with invoice processing, client refund administration, and bank reconciliations

We are looking for someone who is organised, proactive, confident working with numbers, and able to manage multiple tasks in a fast-paced professional environment. This apprenticeship offers valuable exposure to corporate operations and the opportunity to build a long-term career within an international business.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence.

Who We Seek:

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role:

The Business Administration Apprentice reports to the Facilities Operations Manager and supports the Facilities Operations team and the Cash Transactions team. Primary responsibilities include:

Facilities Management duties:

Regular H&S inspections / audits around the office
Greet external (and internal) visitors
First point of contact for reception and office phone
Incoming and outgoing post / couriers
Audit confirmation letters
Milk and fruit deliveries
Kitchen restocks
Stationery restocks
Basic equipment requests
Arrange Display Screen Equipment assessments - new joiners and requests
New starter equipment - coordinate provision of equipment
Access Control card management
Reporting / logging maintenance jobs around the office
Assistance with planning / booking office events
Assistance with organising Social and Charity events
Assistance with managing meeting room bookings
Assistance with Service Now Desk Booking system management
Arranging monthly 'breakfast and brew' / similar events

Cash Transactions duties:

Refund admin - preparing and processing the return of client money in the Libra system
Accounts payable admin - keying invoices for the global offices into our AP system
Weekly and monthly bank reconciliations

EXPERIENCE:

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

Professional, positive, confident and proactive attitude
Good time management skills
Ability to multitask
Numerate with ability to work with numbers confidently

Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only.

Training Outcome

Potential for further progression following the completion of the apprenticeship.

Skills Required

Communication skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Team working
Professional manner
Positive attitude
Confident
Ability to multitask

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Full-time. Hybrid role, with office attendance 3 days per week.

Expected Duration: 1 Year 6 Months

Training Provider: SR APPRENTICESHIPS LIMITED

1 The Maples Group jobs in England & Wales