Introduction

This is a great opportunity for someone who is keen to get into Pharmaceuticals. You will be working alongside pharmacy technicians while under the supervision of the pharmacist. This employer values apprenticeships and will provide all the support you will need to thrive in this environment.

About the Employer

We are an independent NHS Community Pharmacy serving the people of Smethwick. As a local community pharmacy, we can offer a wide range of services and facilities for you and your family. We provide NHS flu jabs, emergency hormonal contraception (morning after pill), free NHS blood pressure checks and free NHS prescription delivery across Smethwick, Oldbury, B66, B67 and surrounding areas.

What You'll Do

Handling customer queries with confidence
Collection of prescription charges/checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Ensuring that all dispensary equipment is kept clean and kept in good working order
Maintaining full and accurate records of all dispensing transactions
Ordering and unpacking drugs and dressings
Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
Taking orders for repeats and dealing with queries from district nurses and support staff
Using the computer to keep records up -o-date
Dealing with queries from patients regarding their prescriptions
Handling controlled drugs (and keeping register)
Handling prescription money and operating/balancing the till
Assisting when required to meet targets in relation to dispensing doctors' scheme
Assisting in stock checks

Training Outcome

Following successful completion of the training an apprentice could be

Qualified to work as a dispensing assistant in Community Pharmacies
Should they wish to continue training, accuracy-checking roles present an interesting progression, and further training can lead to a pharmacy technician qualification, meaning registration with the GPhC and a qualification which is recognised in the wider NHS

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Number skills
Analytical skills
Team working
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE or equivalent - English - 4 or above
Essential - GCSE or equivalent - Maths - 4 or above
Desired - GCSE or equivalent - Science - 4 or above

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Saturday - shifts may require you to work evenings and half day on Saturdays. Flexible working hours are available and can be discussed during the interview process to accommodate individual circumstances where possible.

Expected Duration: 1 Year 3 Months

Training Provider: BIRMINGHAM METROPOLITAN COLLEGE

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