About the Employer

Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels across England, Wales and Scotland.

What You'll Do

As an Apprentice Team Leader with Chef and Brewer, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings, your creativity and organisational skills can bring communities closer together.

The Chef and Brewer collection brings together beautiful, cosy country-style pubs where everyone feels at home. We take great care in creating seriously good pub food and expertly curated drinks served by our friendly and knowledgeable team. Customers visit us to get a break from the stresses of life, so our menus, service, and atmosphere are all designed to deliver an irresistible experience that celebrates life's simple pleasures.

As an Apprentice Team Leader you will...

Provide customers with a heartfelt and memorable experience each and every time they visit
Deputise the management team and resolve any issues that arise in their absence
Help organise and coordinate the team during a busy shift making sure everything runs like clockwork
Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What you'll bring...

A great eye for detail, making sure every pint is poured to perfection
A role model to the team on giving great service and making sure every customer receives a warm welcome
An ability to think on your feet and adapt to whatever challenges arise during a busy shift
A positive can-do attitude to and real team player
We're all about rewarding our teams for hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
Discount of 33% for you and 15% for your loved ones on all of our brands, so you enjoy your favourite food and drink at a discount
Wage Stream - Access your wage before payday for when life happens
Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with Three Mobile along with many more
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels, so you can enjoy a weekend away without breaking the bank
Free employee assistance program - Mental health, well-being, financial, and legal support because you matter!

What your apprenticeship includes:

A mixture of face- to-face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and Apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSEs)
A Hospitality Team leader Apprenticeship Qualification once you have completed the 15-month programme

At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.

Training Outcome

With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands,as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Skills Required

Team Working
Organisation Skills

Qualifications

Desired - null - None required - None required

Course Information

Course: Hospitality supervisor (level 3)

Level: 3

Route: Catering and hospitality

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 20-30 hours - shift work including evenings and weekends, exact shifts to be confirmed.

Expected Duration: 1 Year 3 Months

Training Provider: LIFETIME TRAINING GROUP LIMITED

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