As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers. Your key responsibilities will include:

Customer Service: Provide excellent service to customers over the phone and face-to-face.
Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
Trade Counter: Serve customers efficiently and professionally.
Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:
Strong communication skills, with the confidence to interact effectively with customers and colleagues.
Motivation to take on new challenges and learn.
Good organisational skills, with the ability to work to deadlines and manage your workload.
A customer-first mindset, understanding that the customer is the most important element of branch operations.

At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

Bonus Scheme
Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) Take your birthday off and enjoy enhanced parental leave
Support & Development: Extensive learning opportunities from day one
Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
Perks: Staff discounts, exclusive holiday offers and free financial support and education

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