Introduction

A great opportunity to work in the pharmacy industry and deliver great customer service. While working in the pharmacy and gaining valuable experience, you will also be supported by Walsall College to achieve your Pharmacy Level 2 Apprenticeship standard.

About the Employer

Welcome to the Northwood Dispensing Chemists Ltd. Here you will find access to a wealth of Health Information, Products and Pharmacy Services.

We are a small group of Independent NHS Community Pharmacies serving the people in Cannock, Rugeley, Burntwood, Penkridge and Wolverhampton.

What You'll Do

This role is based at their Rugeley branch, some of your duties as a pharmacy services assistant may include:

Processing prescription requests from other Northwood branches
Dispensing prescriptions
Using dispensary and stores computer systems to generate stock lists and labels
Helping to maintain reasonable dispensary stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Answering queries on the supply and availability of medicines
Responding to telephone and face-to-face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, and referring queries to the relevant member of the pharmacy team when necessary
Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Ensuring that health and safety requirements are met

Training Outcome

Potential progression to a full-time pharmacy dispensing role or progression onto a Pharmacy Technician level 3 apprenticeship

Skills Required

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental
Patience
Positive Attitude
Reliable

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: The Pharmacy operates between the hours of 8.30am - 6.30pm, Monday - Friday.

Expected Duration: 1 Year

Training Provider: WALSALL COLLEGE

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