Support Workers work in the community and support people with lived experience of mental health issues achieve their hopes and dreams. You will play an important part in assisting people to maintain wellness and realise their goals. This may involve:

Accompanying people on agreed routine outings such as socialisation or recreational activities.
Supporting people to live independently in their homes.
Connect with, support, build reciprocity, trust and shared experience with people who access our services.
Effectively model hope and recovery.
Listen to and partake in activities that meet the interests and goals of people.
Encourage shared learning experiences and support skill development at every opportunity through self-directed learning, information and education.
Ensure all aspects of service delivery are provided in consultation with the key worker, are strengths based and person-led wherever possible.
Have excellent interpersonal skills, be non-judgmental, be fair, patient, have the willingness to listen, and display empathy.
Self-reflect and constantly review work practices.
Developing a Peer Worker or Mental Health Worker career pathway by supporting you to complete the relevant Certificate IV (Peer Work or Non-Clinical Mental Health Work) and supporting you to gain on the job experience.
Flexible working conditions based around your study or personal needs
Supportive teams committed to helping you learn
Access to a range of training opportunities (e.g. Applied Suicide Intervention Skills Training (ASIST), Trauma Informed Care, LGBTQ+ Awareness)

You are undertaking a relevant Qualification (Certificate, Diploma or Bachelor) and are looking for practical experience working in the community with people with a lived experience of a mental health issue; or
You are interested in Peer Work or Mental Health Work, but haven't undertaken formal study and would like to be supported to gain a Certificate IV in Peer Work or Certificate IV in Mental Health Work; or
Would like to experience working in the Mental Health Sector but aren't interested in further study at this stage, 1. Demonstrated interest in supporting people living with a mental health issue in the community.

Tax-Free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation
Generous leave provisions including 17.5% leave loading+ 2 additional days of personal leave+ extra day paid leave over Christmas/New Year + paid parental leave
Family-friendly and flexible working conditions
Opportunities for professional development and training such as Mental Health First Aid, ASIST and personal wellbeing training such as Managing Vicarious Trauma
Regular supervision, ongoing 1:1 mentoring, strong team support and a comprehensive induction program
Access to our Employee Assistance Program for free, confidential well-being support
Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
Personal fleet pricing discounts with our preferred automotive supplier
Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

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