Introduction

An exciting opportunity to complete a fully funded Degree Apprenticeship across 3 years with Leonardo Hotels, in partnership with the University of Gloucestershire. Complete a degree apprenticeship in Hospitality Management whilst gaining practical operational experience in luxury hotels.

About the Employer

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 300 hotels across Europe. We look after over 55 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 5,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. At Leonardo Hotels each and every team member is individually valued and respected for who you are. We are committed to promoting the values of diversity and inclusion across our business. We will support colleagues to bring their ‘whole self’ to work by promoting diversity and an inclusive work environment.

What You'll Do

This is an exciting opportunity to gain practical experience in one of the most highly recognised hospitality organisations in the Europe whilst providing you with the opportunity to study a fully funded Degree Apprenticeship in Hospitality.

We are searching for hard-working candidates who can demonstrate dedication and enthusiasm in helping manage our hotels and look after our guests with warmth and compassion. This is your chance to develop your knowledge and practical skills, guided by a team of outstanding professionals who are committed to building confident team leaders.

In your first 2 years, you will spend time in:

Housekeeping, Reception, Food & Beverage on rotation, gaining a rounded knowledge of the hotel. Following this you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme.

Whilst working across a number of different departments, we will expect you to:

Support your manager with daily operations and service delivery
Meet and exceed guests’ expectations by offering exceptional hospitality
Be creative and bringing ideas to the table
Be a confident communicator with excellent interpersonal skills
Possess excellent attention to detail
Have the ability to work collaboratively with others with a proactive and positive outlook
Lead by example! Don’t forget to let your personality shine through
Support with the delivery of events to help create those “wow” moments
Balance your university study and your operational workload
This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends, bank holidays and evenings

Training Outcome

The opportunity of an exciting junior management position at the end of your programme, in one of our city locations, subject to availability.

Skills Required

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative
Adaptability

Qualifications

Essential - GCSE - English Language - Grade 9 - 4 (A*- C )
Essential - GCSE - Maths - Grade 9 - 4 (A*- C )

Course Information

Course: Project manager (integrated degree) (level 6)

Level: 6

Route: Business and administration

Apprenticeship Level: Degree

Working Arrangements

Working Week: 32-hours hotel operational work plus 8-hours per week on a study day. Monday - Sunday. Weekend and evening shifts. 36-months practical experience with academic support throughout the apprenticeship.

Expected Duration: 3 Years

Number of Positions Available: 2

Training Provider: UNIVERSITY OF GLOUCESTERSHIRE

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