Introduction

Marama Care is a trauma informed service offering bespoke supported living for young people and adults who require support to achieve optimum independence in the comfort of their own homes. At Marama Care, we Care!
You will be working alongside your colleagues and draw from their vast experience and knowledge.

About the Employer

Marama Care works primarily with people transitioning from different services, people moving into supported living and others who just need someone to support them in their life choices, activities and making sure they lead a meaningful fulfilled life.

No two days are the same, within the housing department. You could be completing an audit one day and then acting on an emergency repair at a clients property, sourcing items and allocating tasks as they come in.

What You'll Do

Answering emails.
Taking calls from our support team, record and report to Housing Manager.
Completing Grant and benefit application forms.
Build relationships with Plymouth City Council, regarding housing benefit and council tax.
Monitor any damage or maintenance requirements at our properties.
Assess the level of risk to Clients and staff and respond accordingly.
Analyse and monitor utility bills and payments.
Understand compliance issues and laws around housing.
Complete health and safety audits.
Record hours and allocate tasks to maintenance team.

Training Outcome

There will be a position available, dependent on successful completion of the apprenticeship and on an individual basis.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - English - 4 / C
Essential - GCSE - Maths - 4 / C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 8am to 4pm.

Expected Duration: 1 Year 6 Months

Training Provider: CITY COLLEGE PLYMOUTH

1 Marama Care Pvt Ltd jobs in England & Wales