Introduction

Love travel, enjoy helping others and have a flair for IT? Villair Travel, a dynamic independent travel agency, has the perfect opportunity. We're looking for a motivated apprentice to gain hands-on experience, develop new skills, and build a successful career in the travel industry within a supportive and exciting team.

About the Employer

With nearly 40 years of experience, Villair is a trusted, independent travel agency known for creating bespoke holidays for clients celebrating life’s special moments. Our expert team offers personalised service, in-depth travel knowledge, and strong relationships with top tour operators. We pride ourselves on attention to detail, outstanding customer care, and a loyal base of repeat clients.

What You'll Do

Assisting customers with booking holidays, flights, hotels, and travel packages
Providing excellent customer service and advice to ensure client satisfaction
Developing a deep understanding of different travel destinations and products
Using IT systems to manage bookings, customer profiles, and itineraries
Helping clients choose the best travel options based on their needs and preferences
Keeping up to date with travel trends, offers, and industry news

Training Outcome

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.

Skills Required

Communication skills
IT skills
Customer care skills
Team working
Geography

Qualifications

Desired - GCSE - Maths and English - C/4

Course Information

Course: Travel consultant (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Working days a week; Monday - Saturday. 35 hours a week.

Expected Duration: 1 Year

Training Provider: A S TRAINING (INTERNATIONAL) LIMITED

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