As a Sales & Events Executive, you will be responsible for handlining events from start to finish, ensuring that our clients receive outstanding service. You will be responsible for quoting, responding to incoming inquiries, sending out proposals, issuing contracts, conducting property show rounds, creating BEO function sheets and following up with the client post-event, with a focus on repeat business.,

Receive and follow up on event enquiries in a timely manner.
Deliver show rounds whilst telling the hotel stories to clients.
Conduct detailed and organised appointments.
Create detailed BEO function sheets for all functions & events, and issue them on a weekly basis.
When required, join the weekly function sheet meetings with all departments.
Managing a busy email inbox and appointment diary.
Liaise & build good working relationships with all departments and external suppliers.
Maximise sales & revenue by converting business and up-selling.
Smooth operation & organisation of events from enquiry to planning, through to handing over to the operational team.
Post-event, post extra charges if required and conduct client follow-up to obtain feedback and encourage repeat business.

An outgoing and confident personality with the ability to work independently as well as part of a busy sales team.
Be standards-driven and detail-orientated with the ability to organise and plan ahead.
Ability to multi-task and make sound decisions in a fast-paced environment.
Ability to communicate effectively in English, both verbally and in writing.
Working knowledge of Delphi & OnQ (desirable).
Strong problem-solving skills with a positive can-do attitude.
You can adapt to all situation types, keeping calm and collected.
Computer skills.

Graduate Hotels is seeking an Sales & Events Executive to join The Randolph Hotel and its brilliant team of hospitality enthusiasts!

Company Discount on rooms
Generous recommend a friend scheme.
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
Access to a 24/7 Employee Assistance Program.
Discounts on the hotel food & beverage.
Recognition incentives.
Team Member Events
Complimentary meal on duty in the Team Member canteen.

1 The Randolph Hotel Oxford, A Graduate By Hilton jobs in England & Wales