We're looking for a Front of House Supervisor who can inspire a team, lead by example and help create an exceptional customer experience every day. At BM Caterers, we believe service should feel personal, professional and full of personality. This is a great opportunity for someone ready to take the next step in their hospitality career. What you'll be doing

Supervising front of house service and daily standards
Leading customer interaction with confidence and warmth
Supporting, motivating and developing the team
Helping deliver excellent client and customer satisfaction
Ensuring procedures and standards are followed consistently
Creating a positive and collaborative team culture
Supporting day-to-day organisation and service flow, What you'll be doing
Delivering food and drink service to a high standard
Ensuring service areas remain clean, organised and presentation-ready
Responding to customer requests with professionalism and care
Working closely with colleagues to keep service smooth and efficient
Following company procedures and service standards at all times

Previous experience in a supervisory role
A confident and supportive leadership style
Strong communication and people skills
A passion for customer service
A positive, solutions-focused mindset
High standards and strong attention to detail

An annual day off for your birthday
Monthly masterclasses with Michelin-starred chefs
Fully funded development courses from Levels 2 to 7
Apprenticeship and career development opportunities
Freedom Friday - a paid day off to volunteer at a charity of your choice
Free lunch on shift
Discounts and cashback at a wide range of retail and leisure outlets
Cycle-to-work scheme
24/7 access to the Mental Health Charter App
Enhanced parental leave
Paid leave for fertility treatment
Grandparent leave
Extra paid day off for your wedding or commitment day
Pension and life assurance

1 Bm Caterers jobs in England & Wales