Introduction

NE10 8PE. We are looking for a friendly, reliable and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands‑on experience in a healthcare environment while working towards a recognised apprenticeship qualification.

About the Employer

Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.

What You'll Do

Pharmacy Assistant Apprenticeship - [Gateshead]

About the role:

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.
You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

Key duties include:

Supporting customers at the medicines counter and responding to queries
Assisting with the preparation and supply of prescriptions (under supervision)
Handling stock, deliveries and maintaining accurate records
Using pharmacy systems to process prescriptions and sales
Maintaining high standards of cleanliness, health & safety and confidentiality
Working as part of a team to ensure excellent customer service

What we’re looking for:

A genuine interest in healthcare and working with people
Strong communication and customer service skills
Good attention to detail and willingness to learn
Ability to work well in a fast‑paced environment
Reliable, punctual and professional
Basic IT skills

No previous pharmacy experience is required full training is provided.

Apprenticeship details:

Qualification: Level 2 Pharmacy Services Assistant Apprenticeship

Duration: Typically 15 months

Training delivered alongside your job through blended learning

Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

Earn while you learn in a respected healthcare role
Gain a nationally recognised qualification
Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Training Outcome

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.

Skills Required

Communication skills
Non judgemental
Organisation skills
Patience
Team working

Qualifications

Desired - GCSE - Maths and English - 4-9

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Mon-Fri 9am-5.30pm. Alternative Saturday's 9am-12pm.

Expected Duration: 1 Year 3 Months

Training Provider: I & F LIMITED

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