Introduction

Looking for someone who is wanting training and developing to be responsible for ensuring all customer orders are packed and delivered within agreed timescales and for resolving any issues with third party couriers. This would include general warehouse maintenance and keeping a clean working environment, whilst adhering to H&S guidelines.

About the Employer

Cheeky Rascals supplies mums and dads with brilliant nursery products from across the globe. We bring these products back to the UK for you to buy online, or on the high street, through our network of retailers. As a new mum working and living in France, Selina found lots of innovative parenting products that were unavailable in the UK. Her friends clearly agreed! With each trip back home, she found herself sourcing various bits and pieces for her fellow new mums. Turning this in to a business seemed an obvious next step. Soon enough, armed with a few leaflets, a van full of products and a gut full of ambition, Cheeky Rascals was born.

What You'll Do

Ensure H&S is adhered to, and any issues that are noticed are reported to a line manager immediately.
Pick and pack retail orders adhering to the processes in place.
Ensure quality checks are carried out on each order by thoroughly checking the pick sheets and identifying possible errors prior to dispatch.
Pick & pack consignment and pallet size orders for trade and major customers.
Ensure any labelling & bar-coding requirements are completed on each order, and pallets are labelled with the appropriate documentation.
Ensure FBA pallets are correctly labelled and booked out as per the agreed process.
Book collections for consignment and pallet orders for trade and major customers as required.
Build excellent relationships with the CX team to ensure that communication is clear and accurate for all current processes.
Complete any required stock takes as and when needed and ensure that no orders are picked whilst these are taking place.
Unloading container deliveries and understanding pallet plans for each product.
Ensuring this is done in a timely manner within the set time limit guidelines.
Ensuring that all apprenticeship coursework tasks are completed and handed in on time and attend all required meetings with your mentor.
General housekeeping - keeping shelves tidy and faced up, removing any empty cartons from the building to the bins.
Cleaning equipment and work area down and sweeping floors.
Ensure all waste, general and recycling, is disposed of in the appropriate manner, and the warehouse is kept free of litter.
Ensure workstations are kept topped up with essential packing materials required for P&P.
Ensure the communal facilities are kept clean and tidy. These should be cleaned thoroughly once per week and the cleaning schedule updated to reflect this.
Any Ad-hoc administrative duties required that are in line with your role as and when necessary.

Training Outcome

Upon successful completion of this apprenticeship the right candidate may be offered a permanent position.

Skills Required

Communication skills
IT skills
Attention to detail
Customer care skills
Number skills
Team working
Physical fitness
Good attitude to learning

Qualifications

Essential - GCSE - English - 9-4 (A*-C)
Essential - GCSE - Mathematics - 9-4 (A*-C)

Course Information

Course: Supply chain warehouse operative (level 2)

Level: 2

Route: Transport and logistics

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: 8.00 – 5.00 Monday & Tuesday 8.30 – 5.00 Wednesday & Thursday 8.30 – 4.00 Friday.

Expected Duration: 1 Year 3 Months

Training Provider: INTEC BUSINESS COLLEGES LIMITED

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