Strong experience in Employee Relations or Colleague Relations within a fast-paced business
Confidence supporting complex and sensitive cases, including disciplinary, grievance, absence and performance matters.
Experience partnering operational leaders, ideally within a contact centre or operations environment.
Excellent judgement, with the ability to balance colleague experience, policy, commercial risk and business needs.
A confident, practical communicator who can influence, challenge and build trust quickly.
A proactive, solutions-focused mindset, with the ability to spot themes and turn insight into meaningful improvements.
Energy, curiosity and real drive to contribute, make an impact and help shape how colleague relations is delivered.

If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for.
A discretionary annual bonus to reward your impact
3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.
Hybrid working for the best of both worlds-collaboration and focus.
Free onsite parking, saving you time and money.
Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most.
Peace of mind with life assurance that supports your loved ones, no matter what.
A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.
Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.

1 Lowell Financial Services Gmbh jobs in England & Wales