Welcome, assist, and engage customers by providing a positive experience for everyone who comes in-ensuring that the customer's needs are understood and met.
Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
Contribute to a team that is responsible for the store's success through customer service, merchandising, operations, events, and environmental activism.
Perform daily store operations: checking and replenishing stock whenever necessary, operating the cash register, as well as opening and closing it, merchandise the store during downtimes (folding, hanging, steaming and stocking), etc., We commit to becoming an anti-racist and anti-discriminatory company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

An inclusive mindset
Strong customer service and sales skills.
Previous retail or related customer service experience.
Language skills: Fluent in English. In addition, fluency in other languages will be an advantage.
Patagonia product experience/knowledge will be an advantage.
Working knowledge of computers; proficiency in Microsoft Word, Excel, and Outlook.
Ability to work in a self-motivated environment. Pro-active based thinking.
Demonstrated flexibility on the job; ability to adapt quickly and react positively to business needs and changes in strategies.
Organizational skills.
Accuracy and attention to detail.
Effective communication skills.
Ability to effectively work in a team
An appreciation of the outdoors
An interest in saving our home planet and making a positive impact through your work

We're in business to save our home planet. Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. As a certified B Corporation and a founding member of 1% for the Planet, the company is recognized internationally for its product quality and environmental activism, as well as its contributions of more than $240 million to environmental organizations. Its unique ownership structure reflects that Earth is its only shareholder: Profits not reinvested back into the business are paid as dividends to protect the planet., We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role.

33 days per year (pro-rated if you work part-time)
Field Day: A paid day provided by Patagonia to connect with your team, get outside, and experience Patagonia products firsthand.
Pension scheme with 9% employer contribution
if your contract is longer than 6 months. Please be aware that this is a taxable benefit.
Group Income protection and group life insurance
Eye test / glasses reimbursement of GBP 30 annually
Reimbursement of public transportation when commuting to the workplace

1 Patagonia, Inc. jobs in England & Wales