To provide a point of contact for patients. To facilitate effective communication between patients and the Primary Health Care Team and to promote a positive image of the practice to its patients and service users.,

Manning telephones: making and receiving calls, transferring calls accurately, booking patients in for appointments.
Receiving and directing patients on arrival in a courteouis and efficient manner
Receive and respond to requests from patients or practice team in relation to accessing the practice, including the use of the practice system(s) for online consultation and clinical and administration queries, ensuring this is supported and used effectively as the main route of access for patients, regardless of the mechanism of access (i.e. walk-in/in-person, telephone, online) and across the full operational hours of the practice.
Undertaking administration to support the new patient registration process: Issuing practice information, obtaining completed questionnaires, checking completed registration forms and issuing New Patient medical check appointments.
Preparing repeat prescriptions on the computer when required, in preparation for doctors to sign.
Receiving and logging requests for home visits, telephone calls etc.
Opening, locking up and securing the premises at night and carrying out the various checks this procedure entails such as checking the heating and ventilation.

We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 97,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Our services include Surrey Heath Primary Care Network, PRIMACY workflow management and Upper Gordon Road Surgery.

2 Surrey Heath Community Providers jobs in England & Wales