To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.,

Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

Competitive Rates of Pay
Holidays: 20 days increasing with length of service + bank holidays
Long Service Recognition scheme
Enhanced Maternity & Paternity
Company Pension Scheme
Life Assurance
Employee Assistance programme including 24/7 Virtual GP
DX Discounts Portal
Excellent opportunities for career progression and more!!

1 Dx Express jobs in England & Wales