In your role as a Specialist, you partner with the management team in coaching, training & developing team members within the specialist area to maximise sales potential & ensuring the team are expertly delivering Customer Service Excellence to drive commercial success.

Establish a customer centric mindset to ensure customer experience and build a steady clientele of repeat shoppers whilst building relationships across including CRM data gathering and quality management
Responsible to coach, train & develop team members within the specialist area and support in induction & ongoing training of team members
Support in all merchandise related processes, stock take & cycle counts and provide product feedback to merchandise management
Best practise share and know how transfer with team members to improve selling techniques for improving individual KPI´s to maximize sales potential within the specialist area
Support in all operations for loss prevention and stock management
Drive the use of all available tools and ensure procedures are executed and policies followed

Experience in a similar position where the ability to meet & exceed targets has been demonstrated
Excellent interpersonal and communication skills at all levels
Demonstrate strong commercial acumen and brand knowledge
Experience in networking & building relationships
Ability to be flexible & adaptable to the need of the business
Willingness to constantly learn & develop
High cultural knowledge & awareness
Proactive and positive attitude

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

Competitive salary, commission and attractive benefits
Tailored trainings and development opportunities
International and inspirational working environment with a dynamic work culture

4 Hugo Boss. jobs in England & Wales