Are you someone who enjoys creating memorable, high-impact experiences for customers and stakeholders?, Supporting Meaningful Work - work brings deeper motivation, purpose and fulfillment to our lives

Creating tailored and memorable customer experiences for both B2B and B2C visitors, ensuring every interaction reflects the Steelcase brand
Collaborating closely with sales teams, dealers, and partners to design and execute impactful client visits aligned with business objectives
Managing the day-to-day operations of the studio, including space readiness, scheduling, catering, and technology setup for client engagements
Coordinating logistics for mock-ups, materials, and product displays, ensuring the space is always presented at a high standard
Overseeing customer inquiries and directing them to the appropriate stakeholders, ensuring timely and effective follow-up
Maintaining the showroom environment, materials library, and supplies to support both client and employee experience
Handling facilities-related activities and vendor coordination, ensuring seamless operations and quick resolution of issues

Do you thrive in fast-paced environments where organization, adaptability, and attention to detail make a real difference every day?, Minimum 5 years of relevant experience in a customer-facing role within a B2B environment preferably
Experience working in operational environments such as showrooms, facilities, or similar spaces
Strong organizational skills with the ability to manage competing priorities effectively
Excellent communication skills with the ability to engage across all levels
Comfort working with digital tools (e.g., Microsoft Office) and technology
Understanding of health & safety practices in a workplace environment
Experience creating and delivering high-quality customer or showroom experiences
Ability to coordinate visits, events, or stakeholder interactions with strong attention to detail
Strong collaboration skills and experience working cross-functionally
Ability to exercise sound judgment and manage diverse stakeholders
Experience managing operational processes such as scheduling or vendor coordination
Confidence presenting products or concepts to different audiences
Proactive, self-driven approach with the ability to work independently

Would you enjoy being at the heart of a dynamic space, shaping how people experience a global brand?
Steelcase offers competitive wages and benefits, to support your life in and out of work
Learning is the foundation of everything we do, and there is no shortage of development opportunities to grow and upskill
Culture is a lifestyle at Steelcase and we live it every day
Opportunity to make an impact on the world through Steelcase's commitment to people and planet, Doing better for people and planet - when we do better, we help the world work better

1 Steelcase jobs in England & Wales