Operational Support:

Daily engagement with workshop supervisor and shift leads, building collaborative relationships, ensuring resource allocation
Monitor the Service reception function and assist Customer Service Advisor with any queries or opportunities. Ensure Scania
Upsell the Scania product, utilise fixed priced repairs and special offers to engage current customers and attract new custom.
Engage with Scania account Managers for technical assistance and help with claims, where required contact Scania workshops for
Ensure a smooth flow of job cards to invoicing teams ensuring a consistent level of WIP within the required criteria are being
Assist R&M and Warranty Administrator with technical queries to increase positive data entry and reduce rejected claims.
Support management meetings and Scania representatives to discuss performance and discrepancies in operational procedures.
Deliver customer satisfaction and act on any urgent demands from SJB.
Assess and agree appropriate Scania product training by conducting 1-2-1 discussions with workshop staff to evaluate current
Provide feedback to workshop staff to promote professional growth.
Measure and report technical efficiency ensuring systems around clock in-off jobs are being delivered to maximise workshop
Investigate MOT failures and report findings to National Fleet Manager and external retail customers.
Recruit to budget headcount.
Monitor safety standards and ensure the workshops comply with health and safety regulations and company policies.
Report potential risks through monthly workshop inspections and monitor ISO requirements and updates.
Attend site health and safety meetings and ensure any actions highlighted are addressed in the workshop.
Assist the National Fleet Engineering Manager Scania workshop is compliant with special tooling, Overalls, service literature
Collaborate with external advisory bodies regarding Tachograph and Authorised Testing Facilities, for safety and standards.
Act on any Transport Management request to assist compliance measures.
Responsible monitoring of inspection documents ensuring sign off in R2C daily and upload data into AXSCEND.
Manage and control Tru Tac defect rectification, ensuring all your team are on board with site procedures to safeguard the
As a TM you will be responsible for managing the undertakings of 2 operating centres within SJ Bargh Ltd along with attending
Ensuring vehicles and trailers are serviced in line with SJB operating licence obligations and in line with government
Monitor expenses and implement cost efficiencies without affecting standards or customer service.
Assist with monitoring third party and sub-contractor costs to ensure cost efficiency and standards.
Collaborate with transport departments on a twice daily basis to align workshop operations with overall business requirements
Provide regular updates to management on workshop performance and operational challenges.
Assist accounts with wage and clocking queries.
From time to time you will be asked to attend Scania events and courses aimed at improving brand and technical knowledge.
Mentor, coach and develop your team and highlight any future growth opportunities to advance skillsets.

A competitive salary dependent on experience
28 days annual leave
Increase in annual leave with long service
Annual pay review
Full induction and training
Unum Help@Hand Wellbeing Programme
Life insurance
Cycle2Work scheme
Free onsite parking

2 Scania Limited jobs in England & Wales