Acting as a focal point for warranty support activities within the UK market. The role provides pro-active customer support to the warranty functions in the UK at both market and Dealer level. Role Scope

Manage and process live claims for the market, business areas including CAR, Motorcycle and Power Product.
Working in an experienced Warranty team in an open plan office.
Front line claim support for our retailers/dealers.
Support ongoing improvements within warranty operations for policy change activities.
Business support for the UK warranty operations.
Day to day support of incoming warranty enquiries, by phone and email.
Liaise with retailer/dealer personnel at all levels.
Liaise with all relevant parties and highlight to management areas for concern, opportunities to develop the processes and further reduce excess warranty costs.
Liaise with MSXI UK Programme Manager to propose improvements/best practice where appropriate.

1 Msx International Inc. jobs in England & Wales