Introduction

We are looking for a proactive, hardworking individual who enjoys working as part of a team and takes pride in delivering excellent service to both internal colleagues and external clients. You will be organised, reliable, and keen to learn, with a positive attitude and strong attention to detail.

About the Employer

Bidwell Henderson Costs Consultants is an award-winning Legal Aid Costs Drafting firm, providing billing and processing services to solicitor firms across the UK. With clients at the heart of everything we do, we are committed to delivering a high-quality service and building lasting professional relationships. We currently have an exciting opportunity for a motivated and enthusiastic individual to join our Operations Team at our Head Office in South Normanton. This is a varied role where no two days are the same, offering the opportunity to develop new skills and gain valuable experience. You will receive ongoing support from your supervisor and the wider Operations Team throughout your apprenticeship.

What You'll Do

Managing and maintaining company files and records.
Booking in new files and ensuring they are processed accurately.
Assigning files to the appropriate team members.
Updating databases and records in a timely manner.
Drafting professional letters, emails, and other correspondence.
Checking, preparing, and creating invoices.
Assisting colleagues with project work, including the firms marketing and recruitment.
Arranging deliveries and collections as required.
Liaising with consultants, clients, and other external contacts.
Answering and transferring telephone calls in a professional manner.
Supporting the day-to-day running of a busy office environment.
Working collaboratively as part of a team while also managing individual responsibilities.

Training Outcome

Upon successful completion of the apprenticeship, we hope to offer a permanent position, along with opportunities for continued professional development and career progression within the company.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9:00am to 4:30pm

Expected Duration: 1 Year 6 Months

Training Provider: WEST NOTTINGHAMSHIRE COLLEGE

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