We are offering a part-time apprenticeship opportunity, working 30 hours per week, providing valuable hands-on experience a in our busy Southampton office., The Receptionist is responsible for providing general office administrative duties, answering first line customer queries and providing an excellent customer focused service, in a result driven environment.

The Receptionist is responsible for providing general office administrative duties, answering first line customer queries and providing an excellent customer focused service, in a result driven environment.
Greet and welcome customer and visitors in a friendly and professional manner.
Be the Customer Service Champion for the office.
Responds to emails and general enquiries promptly.
Handle incoming and outgoing post and deliveries.
Provide basic administrative support (e.g.: data entry, filing, photocopying).
Maintain staff and visitor logs and issue passes where applicable.
Basic facilities management, including refreshment, replenishment and stationary orders.
Administration of Petty Cash and assist with associated payments following all processes and procedures for distributing, and managing petty cash; ensures the weekly petty cash audit is completed, and that all records are stored correctly in line with organisational policy
Any other ad hoc duties in line with delivery program requirements

Required
Knowledge of general office administrative duties;
Knowledge of answering first line customer queries and providing customer focused service delivery in a result driven environment;
The ability to build rapport and work effectively in a sometimes-challenging environment;
Knowledge of appropriate IT systems including Microsoft office packages and databases.
Confidence with money handling, financial processes and invoicing, ensuring accuracy and compliance with organisational procedures
Creative intelligence;
Ability to motivate, challenge and inspire;
Proactive and solution focused;
Excellent communication skills;
Performance and target focused;
Excellent organisation and prioritisation skills;
The determination and drive to want to make a positive difference.
Across our offices, our Guiding Principles define who we are and what we stand for. We are looking for candidates that resonate with them

We are One Palladium: We are all accountable, we take responsibility for our actions, and celebrate the positive impact we create.
Our business grows when our people grow. We seek out opportunities to develop ourselves, each other, and Palladium.
Our strength lies in our differences: We harness our unique strengths by listening to and respecting each other.
Making mistakes is part of learning: We admit our mistakes early, help to make things right, and learn from the experience together.
We don't exist without results: We're driven by the outcomes we achieve and stay focused on what matters.

2 The Palladium Group jobs in England & Wales