Supporting private patients throughout their journey with us by being a point of contact
Ensuring patient completion of lifestyle questionnaire to support delivery of personalised care
Be a link between the patient and the consultant, ensuring all relevant information is shared to support the patients care and experience
Completion of reminder calls and follow up calls, addressing any patient questions or concerns
Dealing with private enquiries from patients and referrers and action within set KPIs
Book patient appointments onto appropriate clinics, ensuring needs are met
Managing the accuracy of all patient data including liaising with GP surgeries, clinics and patients to ensure that Newmedicas electronic patient record is up to date
Taking payments for private appointments and treatments
Work with the Private Insurance Companies to ensure smooth transactions
Ensure all clinic correspondence is sent out in a timely manner
Supporting all other administrative duties within the service when required
Maintaining a positive relationship with internal and external staff at every interaction
Maintain a committed approach to continued professional development and clinical governance, including participating in appraisal process, As a Private Patient Co-ordinator, you would be responsible for ensuring that Private Clinics are set up and managed appropriately with all relevant administration completed, and that private patients have a fantastic experience with us from the first point of contact, through to the end of their treatment pathway.

Our Purpose is to make a positive difference to peoples lives
Our Vision is to change lives through better sight and eye health

2 New Medical Systems Ltd jobs in England & Wales