Introduction

This is an excellent opportunity for someone at the beginning of their career who is eager to learn, enjoys building relationships, and wants to grow within a fast-paced international business.

About the Employer

At DSV, we move goods, data, and opportunities across the world. Every day, our people help keep supply chains running and businesses moving.

What You'll Do

As of our Inside Sales team, you'll learn how to identify opportunities, build customer relationships, and contribute to business growth.

Your responsibilities will include:

As part of our Inside Sales team, you'll learn how to identify opportunities, build customer relationships, and contribute to business growth.

Your responsibilities will include:

Identifying and generating new business opportunities through research, networking, and prospecting activities
Contacting potential customers by phone and email to introduce DSV's services
Qualifying leads and understanding customer requirements
Delivering virtual sales presentations and proposing tailored logistics solutions
Managing sales activities and customer interactions using Microsoft Dynamics CRM
Building and maintaining strong customer relationships through excellent service and communication
Supporting customer portfolio growth and identifying opportunities to expand business
Reviewing and responding to customer feedback and NPS results
Monitoring sales activity and performance against agreed targets
Supporting price reviews and negotiating pricing adjustments where appropriate
Learning about the logistics industry, DSV's services, and professional sales techniques

What we're looking for

We're interested in your potential just as much as your experience.

You will ideally have:

GCSE English Language and Maths at Grade 4/C or above
GCSE Business Studies at Grade 5/C or above (preferred but not essential)
A degree in Business, Marketing, or a related discipline (desirable but not essential)
Previous experience in customer service, retail, hospitality, sales, or other customer-facing roles
Strong verbal and written communication skills
Good Microsoft Office skills
A positive attitude and willingness to learn
Strong organisation and time management skills
Confidence speaking with customers and building relationships
The ability to work collaboratively within a team environment

What will help you succeed

Motivation to develop a career in sales and logistics
A proactive and customer-focused approach
Resilience and determination when working towards goals
Curiosity and a desire to continuously learn and improve
The ability to adapt in a dynamic and fast-moving environment
A willingness to complete your Level 4 qualification

Training Outcome

Potential to stay in permanent employment

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Enthusiastic
Willingness to learn
Tenacious
Resilience
MS office skills

Qualifications

Essential - GCSE - English - C/4/Pass
Essential - GCSE - Maths - C/4/Pass

Course Information

Course: Sales executive (level 4)

Level: 4

Route: Sales, marketing and procurement

Apprenticeship Level: Higher

Working Arrangements

Working Week: Full time Monday - Friday 30 minutes unpaid lunch break

Expected Duration: 1 Year 6 Months

Number of Positions Available: 3

Training Provider: SR APPRENTICESHIPS LIMITED

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