Introduction

This vacancy is for an Apprentice Optical Assistant based in Wells.

The successful applicant will have the opportunity to undertake valuable work experience within Rogers Optical Limited t/a Boots Opticians supporting day to day tasks whilst gaining on the job qualifications.

About the Employer

Boots Opticians Wells at High Street is your Boots Opticians serving Wells and the surrounding areas. Whether you're searching for an optician near Wells or ready to book your next eye test, our expert team is here to help.
Book an eye test with our friendly Wells optometrists and choose from a full range of eye tests to suit your needs. Our Essential eye test covers all the fundamentals and our Advanced eye test includes OCT scanning for a detailed cross-section of your eye health, We also accept NHS patients, find out if you're eligible and book your NHS eye test in Wells with us today.

What You'll Do

This is a fantastic and unique opportunity to embark on a journey towards a great career.

Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.

Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.

It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.

The duties within this role include:

Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision.
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort.
Basic frame repairs.
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements.
Ordering prescription glasses and contact lenses in for the customer.
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers.
Use a focimeter to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits.
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
Explaining offers and products to customers.
Taking payments from customers.
Being able to problem solve with basic optical concerns.
Understanding business KPI's and how they affect the practices profitability.

Training Outcome

The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.

Upon completion of the level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.

You could go on to acquire higher level optical qualifications such as:

Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.

Other non-clinical roles:

Practice Management, you could complete a management course.
Practice ownership, you could go into business yourself, partnership or franchise.

Skills Required

Communication skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Patience

Qualifications

Essential - GCSE - English - Grade 4/C or above
Essential - GCSE - Maths - Grade 4/C or above

Course Information

Course: Optical assistant 2022 (level 3)

Level: 3

Route: Health and science

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 8.30am to 6.00pm. Saturday, 9.00am to 3.30pm. Candidate will work 37.5 hours on a rota to include some Saturdays.

Expected Duration: 1 Year 6 Months

Training Provider: TRAINING 2000 LIMITED

2 Boots Opticians jobs in England & Wales