Administrator & Learner W...
Salary not available. View on company website.
YMCA Derbyshire, The Holmes, City of Derby
- Part time
- Permanent
Apply on company site
Posted 1 week ago, 9 Jul
Administrator & Learner Wellbeing Assistant
Salary not available. View on company website.
YMCA Derbyshire, The Holmes, City of Derby
- Remote working
- Part time
- Permanent
Posted 1 week ago, 9 Jul
Job ref: 49351f438a3a4d4cbe71730e3d00c274
Full Job Description
Do you enjoy supporting young people and want to make a real difference in their educational journey? Are you organised, empathetic, and passionate about helping learners thrive? We're looking for a dedicated Administration and Learner Wellbeing Assistant to join our team and play a vital role in both the smooth running of our office and the wellbeing of our students. In this rewarding role, you'll be the first point of contact for learners seeking support, while also ensuring key administrative processes are efficient, accurate, and student focused. If you're someone who can combine attention to detail with a caring and approachable attitude, we'd love to hear from you.
This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county.
In order to change lives YMCA Derbyshire run and market a number of commercial and support services to support a whole range of different young people.
We are seeking a creative thinker with a 'can-do' attitude and an ability to influence others to use our services.
Ideally you will have the following: -
Basic understanding of office procedures and systems
· Record-keeping and file management
· Knowledge of data protection and confidentiality (e.g., GDPR)
IT & Digital Literacy
· Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
· Experience with databases and/or student management systems (like SIMS,
ProMonitor, or equivalent) E
Education and Safeguarding
· Basic understanding of safeguarding and child protection policies
· Awareness of learner wellbeing and mental health support services
· Familiarity with inclusivity, equality, and diversity principles in education
Customer Service
· Knowledge of front-facing support, dealing with enquiries from students, parents,
and staff.
Communication Protocols
· Understanding of professional communication styles (email, phone, in person)
· Internal communication tools (e.g., Teams, Zoom, Slack)
A driving license and use of own car is essential as there will be an expectation to work across numerous sites., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
At YMCA Derbyshire we aim to transform the lives of the people we work with for the better. We are looking for brilliant people who will ensure that safeguarding the people we work with is a priority.
The appointment is subject to YMCA Derbyshire receiving two satisfactory references, an Enhanced DBS (Disclosure and Barring Service) check and a six-month probationary period.
YMCA Derbyshire are proud to be a 'Disability Confident Employer'. If you're disabled, we will guarantee you an interview if you meet the minimum criteria for the role you've applied for. Are you a disabled candidate who would like to apply on this basis?
If you do not wish to apply under the scheme, but do require us to make reasonable adjustments for you to attend an interview, then please let us know what those adjustments will be.
What we offer:
25 days holiday (pro rata) as standard with an extra 2 days after 5 years of service
People celebration event each year. (Celebrating our Peoples Achievements)
Recognition initiatives such as employee of the year and star of the quarter
Smart Health app where you will have access to an online doctor for you and your family as well as nutritional advice and Mental Health assistance.
Life Assurance 2 times your annual salary
Real Living Wage
Christmas/ Easter and Quarterly Treats
Your Birthday off every year
Long Service rewards
Training and Development
.............. and more, Our vision is enabling young people and communities to thrive:
- So, they can fulfil their dreams;
- have a safe space to learn and grow;
- feel equipped to belong, contribute and prosper; and
- feel supported to be active in body, mind and spirit.
Together we create places where people flourish.
Mission
To develop the whole person, body, mind and spirit.
Values
From 1 Corinthians 13:4-7
Protect | Trust | Hope | Persevere
YMCA Derbyshire are committed to providing dual professionalism opportunities
We will do this by offering placements within other organisations in our community.
By supporting dual professionalism, we will improve our development, increase our experiences and outcomes which will positively impact YMCA Derbyshire, our employees, our residents and learners and our communities.
Equality and Diversity Statement:
YMCA Derbyshire is committed to promoting equality and diversity in all aspects of its operations. We value and embrace individual differences and believe that everyone should be treated with respect and dignity. We welcome people from all backgrounds, irrespective of age, disability, gender, race, religion, sexual orientation, or any other characteristic.
This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county.
In order to change lives YMCA Derbyshire run and market a number of commercial and support services to support a whole range of different young people.
We are seeking a creative thinker with a 'can-do' attitude and an ability to influence others to use our services.
Ideally you will have the following: -
Basic understanding of office procedures and systems
· Record-keeping and file management
· Knowledge of data protection and confidentiality (e.g., GDPR)
IT & Digital Literacy
· Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
· Experience with databases and/or student management systems (like SIMS,
ProMonitor, or equivalent) E
Education and Safeguarding
· Basic understanding of safeguarding and child protection policies
· Awareness of learner wellbeing and mental health support services
· Familiarity with inclusivity, equality, and diversity principles in education
Customer Service
· Knowledge of front-facing support, dealing with enquiries from students, parents,
and staff.
Communication Protocols
· Understanding of professional communication styles (email, phone, in person)
· Internal communication tools (e.g., Teams, Zoom, Slack)
A driving license and use of own car is essential as there will be an expectation to work across numerous sites., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
At YMCA Derbyshire we aim to transform the lives of the people we work with for the better. We are looking for brilliant people who will ensure that safeguarding the people we work with is a priority.
The appointment is subject to YMCA Derbyshire receiving two satisfactory references, an Enhanced DBS (Disclosure and Barring Service) check and a six-month probationary period.
YMCA Derbyshire are proud to be a 'Disability Confident Employer'. If you're disabled, we will guarantee you an interview if you meet the minimum criteria for the role you've applied for. Are you a disabled candidate who would like to apply on this basis?
If you do not wish to apply under the scheme, but do require us to make reasonable adjustments for you to attend an interview, then please let us know what those adjustments will be.
What we offer:
25 days holiday (pro rata) as standard with an extra 2 days after 5 years of service
People celebration event each year. (Celebrating our Peoples Achievements)
Recognition initiatives such as employee of the year and star of the quarter
Smart Health app where you will have access to an online doctor for you and your family as well as nutritional advice and Mental Health assistance.
Life Assurance 2 times your annual salary
Real Living Wage
Christmas/ Easter and Quarterly Treats
Your Birthday off every year
Long Service rewards
Training and Development
.............. and more, Our vision is enabling young people and communities to thrive:
- So, they can fulfil their dreams;
- have a safe space to learn and grow;
- feel equipped to belong, contribute and prosper; and
- feel supported to be active in body, mind and spirit.
Together we create places where people flourish.
Mission
To develop the whole person, body, mind and spirit.
Values
From 1 Corinthians 13:4-7
Protect | Trust | Hope | Persevere
YMCA Derbyshire are committed to providing dual professionalism opportunities
We will do this by offering placements within other organisations in our community.
By supporting dual professionalism, we will improve our development, increase our experiences and outcomes which will positively impact YMCA Derbyshire, our employees, our residents and learners and our communities.
Equality and Diversity Statement:
YMCA Derbyshire is committed to promoting equality and diversity in all aspects of its operations. We value and embrace individual differences and believe that everyone should be treated with respect and dignity. We welcome people from all backgrounds, irrespective of age, disability, gender, race, religion, sexual orientation, or any other characteristic.
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