In this maternity cover role, you will be joining a great team and contributing to a wide array of projects. Primarily, you will be responsible for acting as the point of contact for tracking, monitoring, and processing post-sale service contracts. Day-to-Day Responsibilities:

Calculate new service contract pricing and prepare client-facing proposal documents.
Track and quote renewals of existing maintenance support contracts and provide client-facing proposal documents.
Update and maintain various tracking reports and corresponding client folders with relevant information.
Monitor emails for new installation project requests or support uplift pricing requests, where required.
Monitor emails for service support contract compliance.
Liaise with Account Managers to follow up on quotes issued.
Track and report on quote status.
Liaise with the Global Helpdesk team and Service Managers regarding service contract-related pricing and queries.
Work closely with a global team of service contract co-ordinators, where required, to support global service contract management.

Must-Haves:
Ability to take ownership of tasks and see them through to completion.
Proficient in Microsoft Office (Word, Excel, Outlook).
Self-starter capable of working independently and meeting deadlines.
Excellent communication and interpersonal skills, both verbal and written.
Ability to balance multiple tasks with changing priorities.
Strong time management skills with excellent attention to detail.
Minimum of a high school diploma or equivalent.
Minimum 2-3 years' experience in a similar service contract support role (preferred).
Experience utilising company intranet systems and CRM platforms; Salesforce experience is a plus.

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services.
Private Healthcare with Vitality
Access to Employee Assistance and Wellbeing Support
Mental Health Support through the above
Access to discounted Gym memberships
Increased holiday with service
Access to numerous online learning resources
AVIXA membership for industry learning
Access to online retail discount platform
Discounted products through our recognised partners
Cycle to work scheme
Season ticket loans
Generous Referral scheme

2 Avi-Spl Limited jobs in England & Wales