As a Sales Associate, you'll be much more than a retail colleague - you'll be a Brand Ambassador. You'll combine exceptional service, product expertise and a commercial mindset to create memorable experiences, build lasting client relationships and help deliver our sales ambitions.Role Responsibilities

Deliver exceptional and personalised customer experiences, taking the time to understand individual needs and exceed expectations.
Bring our brands to life through compelling storytelling, product knowledge, tastings, masterclasses and other experiential moments.
Drive commercial performance through confident selling, cross-selling and up-selling while contributing to individual and store sales targets.
Build and maintain strong client relationships, using customer relationship management tools to encourage loyalty and repeat visits.
Maintain high operational standards across point-of-sale systems, stock management and visual merchandising.
Continually develop your knowledge across spirits, beer, wine and non-alcoholic categories through training, tastings and self-learning.

Experience within retail, hospitality, luxury or another customer-facing sales environment.
Strong communication, storytelling and relationship-building skills, with a passion for creating outstanding customer experiences.
A commercial mindset and confidence working towards sales targets in a fast-paced environment.
A genuine interest in luxury drinks, product knowledge and experiential retail.
A professional, organised and collaborative approach, with the ability to adapt to different customers and situations.

annual bonus
competitive salary
product allowance
pension and sharepurchase scheme

2 Diageo jobs in England & Wales