We have an exciting opening for a Night Concierge at The Soho Hotel. As a Night Concierge, your primary responsibility will be to manage the concierge desk during the night shift, ensuring our guests receive unparalleled service in the absence of the daytime team.,

Answering incoming calls promptly and professionally
Assisting guests with their luggage.
Responding to and fulfilling guest requests efficiently.
Handling check-ins and check-outs seamlessly.

Strong team player with a keen willingness to collaborate.
Excellent customer service skills with a focus on exceeding guest expectations.
Warm, approachable demeanour with impeccable presentation.
Passion for detail and a proactive attitude.
Enthusiasm for the hospitality industry.

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year - Helle Jensen - Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel - One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel - One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel - AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel - Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel - One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

Competitive hourly rate of £12.33 plus service charge.
A structured 4 days on and 4 days off shift pattern, ensuring work-life balance
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

1 The Soho Hotel jobs in England & Wales