As an Employment Adviser you will be providing a tailored employment support service to individuals to address barriers to gaining new employment with personalised support for individuals to achieve and sustain work, including supported job searching, re-training for a different sector and restoring self-confidence for work.,

Managing a caseload of participants holding initial appointments and action plans to ensure appropriate and effective contractual activity is undertaken by all participants according to their level of job readiness

Addressing participants personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop participants capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment

Identifying, structuring and recommending vacancy and training solutions, working in close consultation with your team to meet the specific needs of participants and employers

Developing relationships and networks with key stakeholders including employers, Job Centre teams and funding providers

Delivering our customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment

Maintaining IT files and participants record to a required quality standard to ensure the participant journey is documented in accordance with our quality standards

Identifying employment and other work-related opportunities with employers through marketing candidates directly into employers.

Can you embrace our company values which are Kindness, Respect, Integrity, and Innovation?, Experience of working in a customer focused environment delivering results and achieving targets

Ability to build rapport, engage and coach individuals to progress

Excellent interpersonal skills with the ability to work independently and as part of a team

Be enthusiastic and motivational building positive and encouraging relationships

Experience of Administration and using various IT systems.

IEP Level 3 or willingness to work towards

Knowledge of the employability sector.

Adaptability

Results focused

Customer centric

Rapport building

Resilience

Quality & compliance

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

You won't work on weekends or bank holidays!

A monthly benefits scheme worth £500 with access to over 900 retailers

A cycle to work scheme that is open all year long!

Laptop and mobile phone for every employee!

Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.

The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees

A two-week Induction and training programme

Company annual leave, including a buy/sell scheme

Free life cover!

Pension with a 4% match from Fedcap