Data Entry and checking to the highest standard
Process, adjudicate and respond to appeal correspondence
Assist with client enquiries and requests whilst maintaining excellent client relations
Assisting in day-to-day running of the Business Support Department
Using a variety of software packages, such as Microsoft Word, Outlook & Excel
Keep up to date with site and industry changes
Strictly adhere to the industry Code of Practice & guidelines and Data Protection law
Various ad hoc responsibilities as and when required to support the wider team, This field is for validation purposes and should be left unchanged.
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At least one year's general administrative experience, ideally within a similar industry
Ability to make decisions based on evidence provided
Excellent communication skills, both written and verbal
A pleasant, confident telephone manner
Competent in a number of computer programs, primarily Microsoft Outlook, Word and Excel
Have the ability to use initiative, be resourceful and have excellent attention to detail
Well organised, with the ability to multi task and manage own workload
Previous experience of working in a call handling environment

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

A reliable and trustworthy Parking Notice Administrator, to work in our Chelmsford Head Office
35 hours per week, Monday to Friday
£25,750 per annum, rising after successful completion of your probabtionary period
Access to Pay Enhancement Scheme after completion of probation (up to £2k per year)
Annual Bonus Scheme.
Salary Sacrifice Pension Scheme.
Comapny Sick Pay.
23 days holiday plus bank holidays.
Additional 1 day's holiday for your birthday week.
Health care cash back scheme.
Mental Health and Well Being Programmes (EAP).
Employee discount scheme.
Cycle to Work scheme.
Enhanced paternity leave.
Internal monthly lottery.
Regular ad-hoc monetary recognition.
Paid DBS application.
Access to free online training.

2 Horizon Parking Ltd jobs in England & Wales