The role of the Support worker is central to the delivery of excellent customer care and involves:

Supporting the Care Co-ordinator to assess and manage cases with a degree of complexity and risk, and support to maintain or improve the well-being of customers.
To provide and promote person-centred care and support to vulnerable customers who require differing levels of support to meet a range of complex social and health needs.
To support a team, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including intimate personal care, support with basic health needs, practical tasks, and appropriate communication. This includes following therapy plans, and the use of innovative technology, for which training is also provided.
Respect - We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
Innovation - We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
Integrity - We will act fairly, ethically, professionally and openly in all we do
Caring - We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives
Partnership - We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
Valued - We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult?

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of service on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve.

Induction which will support you in your own personal development.
We offer 32 hours per week
£13.45 per hour in line with the Foundation Living Wage
We pay for your DBS check
Designated rota pattern including daytime, evenings, weekends, and Bank Holidays
Regular one-to-one supervision and annual appraisal
26 days annual leave entitlement rising to 31 days with 5 years continuous service, excluding bank holidays
A pension scheme
Career development opportunities
A positive and rewarding job role and culture
Probationary period
A positive, supportive and rewarding working environment
Occupational Health and wellbeing support
Access to discounts on local theatre and sporting events and Blue Light Card and Company Shop supermarket.

4 Sunderland Care And Support Ltd jobs in England & Wales