The Legal Operations Manager role is a key role, acting as the central point of contact for legal and contract-related matters across the business, managing contract workflows, triaging legal queries, coordinating with external legal counsel, and improving legal processes, systems, and guidance. Responsibilities: Legal operations

Act as the first point of contact for legal and contract-related queries from the business.
Triage requests and identify what can be handled through templates, playbooks, or existing guidance, and what needs to be escalated to external legal counsel.
Coordinate with external legal counsel on active matters, including briefing, prioritisation, follow-up, and tracking.
Help manage legal spend, including matter tracking, invoice review, and monthly budget monitoring.
Maintain a central record of legal matters, risks, key deadlines, and status updates.
Help develop and improve legal intake, approval, and escalation processes.
Support the creation of practical guidance, FAQs, templates, and self-serve materials for routine business matters.
Help embed legal tech, automation tools, and contract management systems into day-to-day workflows.
Deliver basic training to internal teams on legal processes.
Manage the contract lifecycle from request through to review, negotiation, approval, signature, storage, and renewal.
Coordinate contract negotiations with internal teams and external counterparties.
Identify non-standard terms or risk issues and escalate them to external legal counsel where needed.
Maintain contract trackers, renewal calendars, and key obligations registers.
Ensure contracts are properly approved, signed, stored, and easy to retrieve.
Develop and maintain standard form agreements, clause banks, and contracting guidance.
Monitor turnaround times, common negotiation issues, and process bottlenecks.

Excellent organisational and stakeholder management skills.
Experience managing multiple matters and priorities across different business teams.
Comfortable working with external legal advisers and managing spend.
Commercially minded and practical in approach.
Experience in legal operations, contracts management, paralegal work, commercial operations, or a similar role.
Drafting, communication, and negotiation skills for routine contract matters.
Understanding of contract processes and common commercial terms.
Experience with contract management tools, document workflows, and legal tech systems.
Media, content, publishing, advertising, or digital business experience would be beneficial.

Our Media is a leading special-interest content business, based in the buzzing, creative city of Bristol. We're home to market-leading brands in craft, cycling, science and nature, homes and music.
Pension contribution matched to 5%
Season ticket loan
Hybrid working pattern, flexi start/finish time
25 days annual leave plus bank holidays, plus Christmas closure, plus your birthday off
Option to buy/sell up to 5 days holiday a year
Social committee, regular in-house learning events
4x life assurance
Be kind
Always curious
Be the best we can be

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