Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe.
Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence.
Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail.
Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness.
Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership.

We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl!, Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal)
Hands-on, strategic, and able to lead, inspire, and develop a high-performing team
A people-focused leader, positive, reliable, and excellent at motivating others
Passionate about fresh food, operational excellence, and outstanding customer experiences
Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment

£33,000 - £36,000 per year, depending on experience
Paid breaks: your time to rest matters
Free meals every shift
Exclusive team discounts for you, your friends & family
Employee Assistance Programme: support for your wellbeing
A vibrant, friendly team culture where positivity and growth go hand-in-hand

2 Honi Poke jobs in England & Wales