Field-Based - South (Oxford / Southampton / Poole / Brighton)
Company Van Provided
Travel Required
Be the first field response to technical issues at sites in your areas, resolving problems with care and urgency
Build strong relationships with customer-site staff, becoming a trusted point of contact for technical support
Lead installations and upgrades, ensuring systems are set up to Vivedia's standards and ready for use
Conduct site surveys to assess equipment needs and plan improvements
Train site staff on daily operations and basic system functionality, empowering them to deliver seamless services
Maintain and replenish the kit in company vehicles, and take pride in keeping the vehicles clean and road-ready
Support AV events at venues, ensuring smooth operation and high-quality delivery
Collaborate with our creative team to test and deliver content in the correct formats
Document issues and feedback to help improve future solutions
Communicate clearly with venue staff and customers, demonstrating equipment and supporting future sales conversations
Assist with rack builds and prep at head office when needed
Provide feedback to developers, testers, and delivery teams to support product improvements
Support the launch of new features and help manage change for those impacted
Help identify risks and issues, and contribute to solutions
Offer support to the wider Vivedia team on quieter site days
Maintain open communication with stakeholders across the business
Be hands-on, proactive, and ready to help wherever needed

1 Vivedia Ltd jobs in England & Wales